DocketManager Training and Help
FAQ – Hidden Features: Part 4
April 18, 2024Help is on the way
At DocketManager, we are constantly seeking innovative ways to empower our users and simplify the onboarding process for newcomers. Our team dedicates time every day to enhance existing support articles and create new ones to keep up with our ever-evolving platform. We are currently developing new tools within DocketManager to streamline the search for information, making it easier than ever to find what you need. Rest assured, our training materials and processes have been carefully crafted to not only assist new users but also keep our existing users up to speed.
Help Modals
Help modals have been added to all pages in DocketManager and can be accessed through the question mark icon in the top right of the screen.
These modals contain links to all relative:
These modals contain links to all relative:
Articles
Discover a wide range of articles directly linked or complementary to the page or a specific feature on the page.
FAQ
Frequently asked questions that come in through tickets are transformed into informative FAQ articles and incorporated into their respective pages.
Videos
Watch embedded videos seamlessly in DocketManager's right-hand panel or indulge in a captivating full-screen experience.
The modal itself is our actual Freshdesk, so our updates are live and users can navigate around Freshdesk to other sections.
